Sidel Services Online

Sidel Services Online (SSO) gives you fast and easy access to your Installed Base to order any services you need. This e-commerce platform provides fast and tailored access not only to Original Sidel Spare Parts but also to all relevant services to meet every production goal in just one click.

This user-friendly interface is available in 7 languages. Designed to make your life easier in your day-to-day business. It will help you maintain, enhance and adapt your packaging line with best-fit services in the fastest possible time.

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A customized eCommerce platform for Sidel spare parts and services

As the single-entry point to your plant, SSO focuses all relevant equipment information in a unique online one-stop shop. Just a click is all you need to find and receive, right in your factory, the OEM services you are looking for:

  • A direct access to machine technical information thanks to QR codes
  • All your Sidel lines and equipment at a glance
  • Personalized for your plant
  • Always updated information
  • A seamless collaboration with Sidel experts and your team 

Optimise your daily business processes with a fast and easy spare parts order process

With SSO you can perform maintenance more efficiently as Spare Parts will reach your factory even faster thanks to a streamlined purchasing process: 

  • Identify and select the parts you need
  • Rely on real-time and detailed spare parts information to make sure you choose the right parts
  • Receive an offer or place an order in one click
  • Follow your offers and orders status quickly and easily

At any stage of your purchase, you can count on the support of your Parts Administrator.

Build your strategy and meet all your challenges with Sidel Services!

Maintain your equipment at the cutting edge of technology and optimize your line by accessing the complete Sidel Services portfolio. Identify and request offers for the services you need to reach specific targets, such as: 

  • Reducing environmental footprint
  • Lowering Total Cost of Ownership
  • Sustaining high line performance
  • Increasing line flexibility
  • Optimising maintenance time and costs
  • Securing product quality
  • Upgrading your PET bottle

Would you like more information or a demo session with our experts?

  • Request a one-to-one demo session.
  • Access the SSO help section, navigate into the Q&A, watch our video tutorials or download the user guide.
  • For more information, contact your Services Account Manager, or send an email to the SSO team.

Create your Sidel Services Online account now!

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