Filling Product Support Expert (M/W/D)
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
Filling Product Support Expert is part of Q&TS. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand-alone technology), associated trade equipments (capper...) and 3rd party line equipments mostly on mechanical side. The expert is in charge of internal and external validation
Your Mission
- Execute troubleshooting on filling equipments, associated trade equipments and line equipments
- Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE Qualification Program
- Execute validation program for the introduction of modifications, variants, O&U, new products, concerning filling equipment
- Support the availability of field methods for installation, qualification, technical analysis, repairing and maintenance activities
- Secure performances of commercially released filling equipments and lines
- Secure the application of retrofits on the filling product installed base, where necessary
- Be part of hotline team for weekend duties, in case of availability for the service
- Execute RCA on filling equipments issues, supporting the consequent plan of recovery and corrective actions
- Increase personal competences on the complete combi, trade and line equipments technology
- Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly at the customer site, releasing the relevant evaluation report on time/in full
- Participate to L3 and L4 equipment FAT, and eventually start up and commissioning
- Support FSE during start up and commissioning of L3 and L4 machines
- Manage the treatment and the resolution of technical NC and PER through CEP
Your Profile
5 years at least of field experience or
engineering on filling product
customer management
knowledge of filling product (combi and stand
alone) and process for PET, glass, can applications
knowledge
of filling Matrix platform
