Information System Analyst

Your opportunity

The Digital Transformation and Technology function is responsible to drive the digital transformation of Sidel, supporting with implementation of new tools and processes and automation of operational procedures. We are seeking an Information System Analyst specialist who will work with colleagues and consultants to develop and improve the business operational procedures and the performance of our IT systems for the Services Area, one of the key strategic areas of Sidel. First mission will be the maintenance and improvement of SAP FSM (Field Service Management) tool, integrated with ERPS used by Sidel: SAP B1, SAP ECC and SAP 4/Hana.

Your Mission

MAINTAINING SOLUTIONS:

• Help external service partner in resolving incidents providing needed functional info about Sidel business processes and process integration criticalities
• Propose actions/solutions to improve the IT support by automating and simplifying task, training actions

DEVELOPING SOLUTIONS:

• Act as team member in selected projects
• Develop the most efficient and cost-effective solutions, by documenting business and technical requirements, designing solutions, driving implementation team, testing and promote solutions in production
• Make recommendations to improve operational business procedures  
• Communicate changes and provide training to impacted key users or users
• Use appropriate tools and methodologies to track and report against budget and plan ensuring that project controls are in place
   

Your Profile

• Fluency in English.
• Demonstrated ability to interact with people, including external suppliers and service providers,   working remotely, in different countries and from different business and geographical cultures.
• Structured approach to process analysis 
• Good knowledge of MS office tools: word, excel, PowerPoint
• Interested in growing in Information Technology area
• Previous experience in developing and maintaining ERPs system is preferrable but not mandatory
  
  The successful candidate is customer and business oriented. He/she is proactive and goal oriented, with a strong sense of personal drive and initiative and with good people and skills. The IS Analyst is analytical and fact-based, relying on prioritisation, clarity, and action orientation.