Field Service Engineer - Automation
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following:
- Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites;
- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.
- Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission
- Test and evaluate equipment performance at customer
plant, based on technical, contractual and safety specifications;
- Properly handle, check and transfer equipment
non-conformities;
- Prepare Job Progress Chart and technical reports in
reference to carried-out activities;
- Ensure ultimate internal and external customer
satisfaction;
- Perform activities in line with the Standard
Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
- Report after sales opportunities detected on
Customer site;
- Coach junior colleagues on the on-site behavior,
technical activities, troubleshooting and report-ing deliverables;
- Report to the ISM for team site activities.
Your Profile
Education Qualifications
and Language Requirements
- Technical professional qualification or Bachelor degree
in Engineering as a plus;
- English fluent, written and spoken;
- Other foreign language as per regional allocation is
a plus.
Professional Qualifications and Experience:
- 3 years
experience in field activities
- Experience in
the beverage industry
- Consolidated
technical background on Automation and Electrical
- Plc knowledge is a must (Simens or B&R are preferred)
- knowledge of
Sidel Portfolio is a plus
- knowledge
of the process machineries upstream SIDEL equipments
- knowledge
of microbiological principles, hygienic and environmental conditions and
guidelines
