Electromechanical - Field Service Engineer

Your opportunity

Are you prepared to elevate your career with a leading company in the packaging industry? Sidel is looking for a dedicated and skilled Equipment Installation and Support Specialist to join our dynamic team. In this role, you will be instrumental in ensuring the successful installation, start-up, commissioning, and servicing of Sidel equipment at customer locations.

Your Mission

• Installation & Commissioning: Install, start-up, and commission Sidel equipment, ensuring compliance with all technical, contractual, and safety specifications.
• Performance Evaluation: Test and evaluate equipment performance, effectively addressing any non-conformities.
• Technical Assistance: Provide ongoing technical support during and after the warranty period, including troubleshooting and refurbishment of equipment.
• Customer Training: Conduct training sessions for customers on the proper use and maintenance of Sidel equipment.
  Reporting: Prepare Job Progress Charts and detailed technical reports regarding activities performed.
• Customer Satisfaction: Ensure ultimate customer satisfaction by adhering to Standard Operating Procedures, Sidel coordination plan rules, and customer regulations.
• Opportunity Identification: Identify and report after-sales opportunities detected at customer sites.
• Team Collaboration: Collaborate with the Installation Site Manager to coordinate team activities and report on progress.

Your Profile

• Diploma or degree in electromechanical engineering or a related field.
• Previous experience in a similar role, preferably in industrial settings.
• Strong knowledge of electrical and mechanical systems.
• Willingness to travel frequently and work flexible hours.
• Good problem-solving and communication skills.
• Fluent in English; proficiency in additional languages is a plus