Field Service Engineer - Labeller

Your opportunity

Sidel is looking for a Field Service Engineer (FSE) specialized on Labelling equipment. The main focus is to perform Installation, start‐up, commissioning and test of the Sidel Labelling equipment supplied to Customer sites within ECA ( Europe & Central Asia ) perimeter. Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel Labelling equipment installed at Customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure Customer satisfaction.

Your Mission

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
• Operate on Mechanical systems, HMI, electrical work (e.g. cable wiring), and Automation, for regular activities and troubleshooting as per Standard Operating Procedures;
• Properly handle, check and transfer equipment non-conformities;
• Prepare Job Progress Chart and technical reports in reference to carried-out activities;
• Ensure ultimate internal and external customer satisfaction;
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
• Report after sales opportunities detected on Customer site;
• Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables;
• Report to the ISM for team site activities.

Your Profile

Education Qualifications and Language Requirements:

• Technical professional qualification or Bachelor degree in Mechatronics is a plus;
• English, written and spoken;

Professional Qualifications and Experience:

• At least 3 years of experience in field activities;
• Experience in the beverage industry;
• Consolidated technical background on Mechanic / Mechatronic;
• Knowledge of Sidel Portfolio is a plus;
• Availability to travel (Up to 90% internationally).