Services Account Manager
Contract Type
Permanent
Country
United Kingdom
Location
Welwyn Garden City
Your opportunity
We're looking for a Service Account Manager.
Your Mission
- Grow sales and profitability of Services offering, adapt zone services strategy to his/her region, direct and implement action plans with After Sales team
- Ensure that customer production line is optimized to the maximum
- Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
- Propose new Services products that add value to the Customer and are profitable for Sidel
- Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
- Plan customer contacts, visits and promotions
- Coordinate and analyse market and competitor information, provide forecasts (3 month forecast and outlook) and report to relevant stakeholders
- Lead a team and develop required competencies
- Responsible for his/her region Outstanding and overdue payment performance
- Be in charge of a given account in the region
Your Profile
Education Qualification:
- Bachelor degree or equivalent
Language:
- English is mandatory.
- French and Italian would be a plus
Professional Qualification and Experience:
- 3-5 Years of After sales experience
- In depth knowledge of beverage equipment and market
- Minimum 5 years of experience on the field (maintenance, production, FSE) and Ability to travel (>50%)
- Key Leadership behavior:
- Problem solving, Drive for results, Priority setting, Integrity and trust, Motivating others, Action oriented, Excellent negotiation skills and Customer oriented