Field Service Engineer
Contract Type
Permanent
Country
JAPAN
Location
Tokyo
Your opportunity
A career at Sidel opens the door to a global business environment full of opportunities for unrivaled growth where you can make a real difference. We believe in making Sidel a great place to work by empowering people and giving them the responsibility and ownership to do amazing things.
Your Mission
- To Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on mechanical.
- To Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel equipment installed at customer sites.
- To Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction
- Properly handle, check and transfer equipment non-conformities.
- Submit regularly working time and technical reports in reference to carried-out activities.
- Ensure ultimate internal and external customer satisfaction.
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules.
- Report after sales opportunities detected on Customer site
Your Profile
- 4-5 years experience in field activities especially on blowing machines and the relevant processes.
- Experience in the beverage industry, especially on Aseptic technology.
- Consolidated technical background on mechanical systems.
- Knowledge of Sidel Portfolio is a plus.
- Knowledge of the process machineries upstream SIDEL equipment.
- Knowledge of microbiological principles, hygienic and environmental conditions and guidelines.
- Able to travel (up to 90% in international environment).
