Field Service Engineer Mechanical
Contract Type
Permanent
Country
ITALY
Location
Verona
Your opportunity
Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites. Perform technical assistance during and after the warranty period, carry out training and other after sales activities.
Your Mission
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
- Supervise installation of new equipment and option and upgrade;
- Properly handle, check and transfer equipment non-conformities;
- Prepare Job Progress Chart and technical reports in reference to carried-out activities;
- Ensure ultimate internal and external customer satisfaction;
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
- Report after sales opportunities detected on Customer site;
- Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables;
- Report to the Installation Site Manager for team site activities.
Your Profile
- Technical diploma or degree
- English
- Other foreign languages knowledge is a plus
- At least 2 years・ experience in field activities
- Experience in the beverage industry
- Consolidated technical background
- Knowledge of Sidel Portfolio is a plus
- Availability to travel around 180/200 days per year
