Field Service Engineer - Mechanics
Contract Type
Permanent
Country
MEXICO
Location
Guadalajara
Your opportunity
Sidel is looking for a Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.
Your Mission
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
- Properly handle, check and transfer equipment non-conformities.
- Prepare Job Progress Chart and technical reports in reference to carried-out activities.
- Ensure ultimate internal and external customer satisfaction.
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules.
- Report after sales opportunities detected on Customer site.
- Technical activities, troubleshooting and reporting deliverables.
- Report to the Installation Site Manager for team site activities.
Your Profile
Qualifications:
- Bachelor’s degree in Engineering or a related field
- English proficiency at an intermediate to advanced level is required
- Specialization in Automation or Aseptic technology is a strong advantage
Required Experience & Skills:
- Experience in the beverage or packaging industry is a plus
- 2 to 3 years of hands-on experience in field service
- Technical expertise in Mechanical, Automation (B&R, Siemens, Elau, and Allen-Bradley), Electrical, or Aseptic systems
- Willingness and ability to travel up to 90%, including international assignments
Physical Requirements:
- Ability to lift and move objects weighing up to 50 pounds
- Frequent climbing of ladders, stairs, scaffolding, ramps, and poles
- Ability to remain in a stationary position for extended periods, including prolonged standing
- Frequent operation of machinery and power tools
- Comfortable working in confined or enclosed spaces
- Regular exposure to high temperatures and potentially hazardous conditions
