Project Manager Services (French Speaking)

Your opportunity

Sidel is looking for a Project Manager Services who acts as the local technical Project Manager to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds and Line Improvement

Your Mission

• Understand customer requests and translate his needs.
• Coordinate with all involved product divisions to provide a full complete solution answering customer needs
• Support Services sales team in sales, proposals, and presentations as needed
• Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction
• Responsibilities during Projects Execution:
  -Project registration in SAP
  -Initiate the project with customer and aftersales manager
  -Set a full schedule and coordinate with customer accordingly
  -Evaluate technical feasibility and technical risks of project so as to determine proper level of support at Supply Chain and PM&D
  -Coordinate with all the involved business units to ensure the launching of the correct parts and follow up on delivery
  -Conduct risk assessment and set mitigation plan to reduce any impact on the project
  -Keep monitoring Quality -Cost (Budget) - Delivery (Timeline) of the projects
  -Manage project crisis and plan for a course of action in conjunction with all project actors
  -Reporting project progress on a weekly basis
  -Arrange the logistics of the parts (packing, consolidation, and shipping to customer)
• Responsibilities during Projects Installation:
  -Planning of the required resources and skills to conduct the installation
  -Coordinate with the planning team to ensure the provision of the right skills
  -Arrange Health Safety Environment & Security (HSE&S) coordination plan
  -Arrange the logistics of the installation team and coordinate with the customers accordingly
  -Coordinate with the team on site and provide the required support to complete the job
  -Create and follow up punch list due to any nonconformity found on site
  -Monitor and support the intervention till he gets the technical acceptance of the project
• Responsibilities during Project Closing
  -Conduct Root cause analysis to understand the root of the problem and set learned lessons
  -Ensure that all the invoices are issued completely
  -Ensure database update
  -Set a closing meeting with the customer
  -Arrange customer satisfaction survey                 

Your Profile

Level of education and languages:

•  Engineering Degree or equivalent
• Fluency in English and French

Required experience and skills:

• 3+ years experience in project management with strong technical expertise
• Experienced in Packaging, Sidel equipements and Services Portfolio
• Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly drawing
• Knowledge of MS Office, Project,  and SAP a plus