End Of Line Automation Technical Support Expert
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
Automation Technical Support Expert is part of Beverages & Beer Qualification & Technical Support. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of End Of Line beverage products (Pal/Depal beverage), associated trade equipments (Robot Fanuc) and 3rd party line equipments (EOL, conveyor, process equipment...) on automation side. The expert is also part of the team scheduled to validate internally and externally the introduction of modifications and variants and of new products in the portfolio, concerning the automation platform, in coordination with the other relevant teams. He is finally accountable to execute RCA following issue resolution process, supporting the consequent plan of recovery and corrective actions, interacting with the other specific departments.
Your Mission
- Execute troubleshooting on equipments, associated
trade equipments, line equipments, concerning automation platform
- Act as "Assessor" of the FSE/s subject
to qualification program during the practical assessment module, mainly at
the customer site, releasing the relevant evaluation report on time/in full
- Execute validation program for the introduction of modifications,
variants, O&U, new products, concerning the automation side
- Support the availability of field methods for installation,
qualification, technical analysis, repairing and maintenance activities
- Secure performances of commercially released equipments and
lines, concerning the automation side
- Secure the application of automation retrofits on the
installed base, where necessary
- Be part of hotline team for weekend duties, in case of
availability for the service
- Execute RCA on automation issues, supporting the consequent
plan of recovery and corrective actions
- Increase personal competences on the EoL equipment.
- Automation Technical Support Expert Training in the creation,
update and revision of technical questionnaires related to
- FSE Qualification
Program
- Participate to L3 and L4 equipment FAT, and
eventually start up and commissioning
- Support FSE during start up and commissioning of
L3 and L4 machines
- Manage the treatment and the resolution of technical NC and
PER through CEP tool
Your Profile
- 5 years at least of field experience or
engineering on automation platform
customer management - knowledge
of beverage technology: Pal/Depal & trade/line eqps.
electrical
fundaments (emergency, safety doors, sensor, drive…) - knowledge of PLC platform (Siemens, B&R,Elau, Rockwell
Automation)
- knowledge of HMI (Zenon) and Motion platform (B&R and
Elau)