Services Account Manager

Your opportunity

We're looking for a Service Account Manager.

Your Mission

• Grow sales and profitability of Services offering, adapt zone services strategy to his/her region, direct and implement action plans with After Sales team
• Ensure that customer production line is optimized to the maximum
• Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
• Propose new Services products that add value to the Customer and are profitable for Sidel
• Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
• Plan customer contacts, visits and promotions
• Coordinate and analyse market and competitor information, provide forecasts (3 month forecast and outlook) and report to relevant stakeholders
• Lead a team and develop required competencies
• Responsible for his/her region Outstanding and overdue payment performance
• Be in charge of a given account in the region

Your Profile

Education Qualification:

• Bachelor degree or equivalent

Language:

• English is mandatory.
• French and Italian would be a plus

Professional Qualification and Experience:

• 3-5 Years of After sales experience
• In depth knowledge of beverage equipment and market
• Minimum 5 years of experience on the field (maintenance, production, FSE) and Ability to travel (>50%)
• Key Leadership behavior:
  
• Problem solving, Drive for results, Priority setting, Integrity and trust, Motivating others, Action oriented, Excellent negotiation skills and Customer oriented