Field Service Engineer (M/W)
Contract Type
Permanent
Country
United Kingdom
Location
Welwyn Garden City
Your opportunity
Travelling technician working on the Packing range of the Sidel group. Installation and commissioning of equipment according to the estimated cost and deadline Implementation of the services sold: tools, maintenance, retrofit, etc. Training of the customer's staff Contribution to the implementation of the corrective action plan. Communication to the project team on changes to the punch-list Client advice on services
Your Mission
- Set up and assemble the machines in accordance with the cost
and deadline forecasts
- Ensure that the machines are tested and put into production
- Organize and conduct technical meetings relating to the
progress of commissioning
- Obtain the customer's acceptance report
- Make the necessary adaptations/revisions, modify and install
tooling and retrofits
- Ensure that the machine is performing well after the work
has been carried out by taking production measures
- Contribute to the implementation of the corrective action
plan. Communicate punch-list changes to the project team
- Provide initial support to the customer on site or by
telephone
- Train customer site staff
- Direct the customer towards services, parts and/or training
- Present Sidel products to customers and promote the
company's image
- Ensure, through personal involvement, an increase in skills
in the range of Sidel products and technologies
- Ensure the administrative organization of customer
assignments
- Mobilize the resources needed to carry out the mission in a
relevant manner
Your Profile
- Technical background in Mechanics or Automation or Electrical
- English/French
- Field experience is a strong plus
- Availability to travel at least 180-200 days per year
