Service Account Manager Southern Europe

Your opportunity

Sidel is looking for a dynamic and committed profile to work in the Southern Europe perimeter as Service Sales Manager. This position will be inside the Customer Managment Area area. The candidate will manage all the After Sales activities related to his customers in compliance with the Company guidelines and policy ensuring the achievement of sales targets assigned. We are offering a challenging and satisfying opportunity in a key and growing business area with future career opportunities. The SAM will directly report to the Service Director and will be based in Parma, Italy.

Your Mission

• Promote sales of “after sales” products by traveling in the assigned area and meeting with customers technical and procurement contacts.
• Serve as primary customer entry point for all after sales activities enquiry (spare parts, technical service, diagnostic visits, options& upgrades)
• Liaise with internal SIDEL structure to provide timely and effective answers to customers’ needs.
  
  
  
  
  

Your Profile

We are seeking a dynamic individual with a Secondary School Technical Degree to join our team. Fluency in Italian and English is essential for effective communication in our diverse environment. The role requires a willingness to travel approximately 50% of the time, engaging with clients and teams globally. Strong organizational skills and the ability to manage customer relationships are crucial. We value a collaborative team player with a positive attitude towards multicultural settings and a results-driven mindset focused on achieving targets.

Will represent a plus :

• a Master/Bachelor degree in Engineering or Economics
• background in wet areas and complete bottling lines extended to one of the following aspects: Field Engineering (installation/commissioning activities), Site management, Technical Department, PM, O&U.
• French language