GROUP ETO and CTO documentation manager (M/W)

Your opportunity

Sidel is seeking a dynamic and forward-thinking GROUP ETO and CTO documentation manager. This leader will oversee the creation, evolution, and standardization of our customer technical documentation for all Sidel equipment & services. The ideal candidate will ensure documentation excellence by growing the team skillset, motivation and efficiency, improving processes through increased digitalization, and ensuring compliance with legal norms and legislation in order to deliver the best experience related to the documentation for our Customers. If you are both a visionary & pragmatic leader with a passion for digitalization and team development, we encourage you to apply for this exciting opportunity to shape the future of technical documentation at Sidel.

Your Mission

As a GROUP ETO and CTO documentation manager, your main missions will focus on : 

Technical Documentation Development and Digitalization:

• Manage the creation, evolution, and standardization of technical documentation for all Sidel equipment.
• Enhance the content and format of technical documentation to meet customer needs and support Sidel's business objectives.
• Drive the synchronization and digitalization of documentation resources internally.
• Ensure all documentation adheres to relevant legal norms and legislation.

Leadership and Team Development:

• Manage, develop, and coordinate a multicultural, multinational, and multiproduct team capable of delivering comprehensive technical documentation for both equipment and service projects.
• Foster a culture of continuous learning and professional growth within the team.
• Implement strategies to improve team collaboration, efficiency, and performance.

Process and Methodology Improvement:

• Define the necessary data and information required by customers to operate the equipment effectively.
• Lead the standardization efforts for technical documentation across all Sidel equipment.
• Drive improvements in tools and methodologies for documentation creation, configuration, and publishing.
• Align documentation processes with service digitalization efforts to ensure consistency between Sidel manuals and the Sidel Service online platform (SSO).

Delivery and Coordination:

• Deliver comprehensive technical documentation for equipment, Line Conversion, and Line Improvement across all products and families to customers.
• Coordinate closely with Service Digitalization to ensure the alignment of technical manuals with digital service offerings.

Your Profile

• Proven experience in managing technical documentation teams, preferably in a multicultural and multinational context.
• Strong background in technical writing, digitalization, and documentation standardization.
• Track records in modernizing the technical documentation
• Knowledge of legal norms and legislation relevant to technical documentation.
• Strong Customer orientation
• Excellent leadership and team development skills.
• Ability to drive process improvements and implement digital solutions effectively.
• Strong communication and collaboration skills.